There are many ways to build and maintain a culture. One approach is to keep producing success stories. These can encourage people to keep following the principles for achieving success.
This approach works well in principles driven organisations because it keeps showing people what good looks like. It can also be used by organisations that want their people to follow certain strategies and perform superb work.
One key point is worth underlining. It is important to have a mission holder who takes responsibility for collecting and publishing these stories. Whilst they don’t have the do the writing themselves, they need to keep producing these stories.
There are many ways to write such stories. One approach is choose a title for the story. It is then to describe the specific situation that people encountered.
People could be helping a client, solving a problem, making systems work better or whatever. It is to describe the challenges they faced and the desired picture of success.
The next step is to describe the strategies – such as the principles – that people followed and how they translated these into action. It is then to describe the results that were delivered to achieve the picture of success.
There is one final step. It can be good to summarise what was learned from the experience. For example:
The specific things that worked and how to follow these principles in the future;
The specific things that could be improved in the future and how;
Any other interesting things that emerged from the experience.
As mentioned earlier, there are many ways to produce such stories. Here is one framework that people can follow in their own way.
Leave a Reply